Ezeeplan reviews and feedback - independently hosted by CustomerSure

Fast and convenient – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Francesca – 22 Mar 17 – Add public reply

A professional and speedy service offering great quality prints at a very competitive price. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Russell Squires – 22/03/2017 – Add public reply

Ezeeplan is quick and easy to use, decent value as well, often when I order my A3 acetates they arrive the next day, super service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

angela tubb – 18/03/2017 – Add public reply

Very attentive, overall, but I didn't get a new A1 version of my first order to use? From my correspondence with Geoff, I was under the impression, he had reprinted the first order, so I assumed i would be getting that along with my second which was a bigger size of A0 – How would you describe our service?

5/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Michael Clifton – 17/03/2017 – Add public reply

Super, very responsive, helpful and informative. – How would you describe our service?

7/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Nathan E – 14/03/2017 – Add public reply

The postage was really speedy and the quality was great when the prints arrived. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Rebecca cotter – 08/03/2017 – Add public reply

Brilliant – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

lucy Bainbridge – 24/02/2017 – Add public reply

Poor print quality & appears they have staff who do not know what they are doing. I was asked by Ezeeplan if I wanted to resize my document as it wasn't sent in A4 and I had indicated that I wanted A4. I now know this is because I was increasing the dpi from 300 - 600, something I questioned with my contact at Ezeeplan several times because I didn't know what I was doing. I made this quite clear. I assumed this would be something a service like this would be very well educated in. Several emails back and forth, including me sending documents a second time and even saying in an email: "No, sorry, the file should be A4. I will send the file by email again tonight as it needs to be scaled correctly." Ezeeplan then scaled the document for me but didn't do it it in proportion. Which caused squares came out as rectangles, I am not really sure how this could be missed or how it would pass as acceptable. Additionally, the more expensive '24 hours needed to cure acetate' was definitely not set to cure for 24 hours. I think it is a marketing ploy because I received it the next day. I have had better results using my home ink jet printer. – How would you describe our service?

3/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
1/10 – How would you rate the quality of the prints?

Alex – 20/02/2017 – Add public reply

Brilliant!! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Emma – 20/02/2017 – Add public reply

Very quick – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Hayley – 20/02/2017 – Add public reply

Excellent - 11 out of 10 – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Angela De Souza – 16/02/2017 – Add public reply

Really simple and clear process. Print arrived quickly. Fairly priced. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Annabel Duggleby – 07/02/2017 – Add public reply

Really helpful, confirmed my requirements to ensure that I received exactly what I needed and extremely prompt. Couldn't fault the service and will use again when needed. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Kieren – 06/02/2017 – Add public reply

Excellent! First class from initial contact to speedy receipt of printed posters. The whole transaction was accomplished in less than three days - including delivery by post. Would thoroughly recommend and certainly use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keith Booker – 30/01/2017 – Add public reply

Super quick delivery and printing, got my poster the day after placing my order. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Abi – 28/01/2017 – Add public reply

Excellent service. The best plan printing company I have found. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

M Casbon – 25/01/2017 – Add public reply

Easy, responsive and quick to deal with - first time I used the service. Seems good value, will use again. I haven't actually seen the prints yet (sent direct to consultant) hence not sure what mark to give the quality of prints. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Francis F – 24/01/2017 – Add public reply

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Graham Ladds – 24/01/2017 – Add public reply

Great service, very good quality print - team is great at flagging any issue and providing you with a solution – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

F le F – 24/01/2017 – Add public reply

Excellent – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

John – 20/01/2017 – Add public reply

Excellent value for money and customer service. Will use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

MF – 12/01/2017 – Add public reply

Was extremely happy with the quality of the print as it was for my final year portfolio at University. The postage was fast and the people that i spoke to about my order were very helpful – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Jess Hartley – 09/01/2017 – Add public reply

Excellent service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tom Ord – 09/01/2017 – Add public reply

I found ordering very easy. I am not used to this type of service as I normally rely on architect, which becomes expensive. It was a simple process and very quick overnight delivery. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tessa McDougall – 06/01/2017 – Add public reply

Fantastic, quick, efficient, reasonable prices. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alastair Myers – 11/12/2016 – Add public reply

Fast and reliable. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Wieslaw – 10/12/2016 – Add public reply

Very professional – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

martyn cox – 09/12/2016 – Add public reply

100% customer friendly Quick service – How would you describe our service?

10/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Emily – 30/11/2016 – Add public reply

In depth efficiency and precision. Excellent service and delivery I was unable to find any other place to provide what I wanted and eezeplan made it possible! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Laura hancock – 30/11/2016 – Add public reply

Very flexible and amazing service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Christopher Haslund – 18/11/2016 – Add public reply

Excellent – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Erik Brann – 17/11/2016 – Add public reply

Anyone that's a regular user of the print industry knows that it's not just the quality of the final product, it's also how good a company is at rectifying the print runs that don't quite turn out like you had hoped. I'm happy to report Ezeeplan excel on both fronts. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keaton Newman – 15/11/2016 – Add public reply

High quality prints, great value for money and super quick turn around and delivery. – How would you describe our service?

7/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Simon Davenport – 14/11/2016 – Add public reply

Very efficient. Will use service again. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Joe – 04/11/2016 – Add public reply

Brilliant. Geoff went out of his way to answer all my questions and provide all the help I needed. Love the acetate print photos to use on my wedding day! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Gemma – 29/10/2016 – Add public reply

Exceptionally helpful. I wanted to print a transparent document that would sit over another document. The printing was exact and perfect for my requirements. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Allan Cutts – 25/10/2016 – Add public reply

Very satisfied with the quick and efficient service, prints arrived as requested and were of a good quality reproduction. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

S. Gilbert – 22/10/2016 – Add public reply

Value for money, excellent customer service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

M. Wood – 20/10/2016 – Add public reply

a thoroughly efficient service well done – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Bruce Walker – 15/10/2016 – Add public reply

excellent – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

ROY CURTIS – 14/10/2016 – Add public reply

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Rebecca Clinch – 14/10/2016 – Add public reply

EXCELLENT CUSTOMER SERVICE PROMPT DELIVERY – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Broadoak Funeral Service – 13/10/2016 – Add public reply

Excellent - more than I expected – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Anna Howarth – 11/10/2016 – Add public reply

Excellent from start to finish. Very speedy service and very speedy delivery and a good quality product to boot. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Iain Nash – 09/10/2016 – Add public reply

Quick, easy and very helpful. I will definitely the pattern printing service again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Emma – 07/10/2016 – Add public reply

Great, I will choose you if I need any other prints – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Eva Yarza – 07/10/2016 – Add public reply

Slow communication. I had to call you to eventually got response to my email. Additionally It's been already 9 days since I made a payment and I still waiting for my order to be delivered. – How would you describe our service?