Ezeeplan reviews and feedback - independently hosted by CustomerSure

Ezeeplan we're very responsive throughout our transactison and were quick to contact me when they discovered that I could have had a potential issue with the project I was getting prints for. We soon got this resolved and my prints arrived the morning after ordering them even with the delay of sorting out my problem and making another print. I would highly recommend Ezeeplan to anyone looking to get high quality prints done and will definitely be doing business again in the future – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Josh OCarroll – 17 May 17 – Add public reply

Fantastic, really quick and brilliant quality prints! Good customer service too. Integration of PayPal was quick and easy too. – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Oliver – 15 May 17 – Add public reply

So happy with the service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Caitlin Mills – 09 May 17 – Add public reply

Very helpful indeed – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alan – 09 May 17 – Add public reply

Exceptional service, quality, and delivery. I have used them three times and have had about 20 AO copies made. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

A b – 09 May 17 – Add public reply

Amazing. Super fast. Brilliant service and incredible prints. Exactly what I wanted! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Jamie – 03 May 17 – Add public reply

Very good service great price great quality and fast delivery ! Very impressed – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Lauren Skennerton – 03 May 17 – Add public reply

Fabulous customer care with a personal touch - Art work is in very good hands with this business! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

J C-C – 03 May 17 – Add public reply

Excellent service, easy to order and very prompt delivery – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Mark – 26 Apr 17 – Add public reply

Instructions followed through exactly as requested, high quality prints, friendly customer service, fair prices, unique and personalised services, would highly reccomend – How would you describe our service?

8/10 – How easy was it to use our service?
7/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Eleanor – 26 Apr 17 – Add public reply

Incredibly quick and on-point; I was pleased that my quite specific/complex order came through exactly as requested. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Robin – 18 Apr 17 – Add public reply

Above average with satisfactory results – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Avi @gcooler – 11 Apr 17 – Add public reply

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alex Roberts – 05 Apr 17 – Add public reply

Excellent, keep up the good work – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

alan kemp – 29 Mar 17 – Add public reply

Super quick service. Good quality prints. One of the few companies I found to do what I wanted at a reasonable price. – How would you describe our service?

6/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Katie – 27 Mar 17 – Add public reply

Fast and convenient – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Francesca – 22 Mar 17 – Add public reply

A professional and speedy service offering great quality prints at a very competitive price. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Russell Squires – 22 Mar 17 – Add public reply

Ezeeplan is quick and easy to use, decent value as well, often when I order my A3 acetates they arrive the next day, super service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

angela tubb – 18 Mar 17 – Add public reply

Very attentive, overall, but I didn't get a new A1 version of my first order to use? From my correspondence with Geoff, I was under the impression, he had reprinted the first order, so I assumed i would be getting that along with my second which was a bigger size of A0 – How would you describe our service?

5/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Michael Clifton – 17 Mar 17 – Add public reply

Super, very responsive, helpful and informative. – How would you describe our service?

7/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Nathan E – 14 Mar 17 – Add public reply

The postage was really speedy and the quality was great when the prints arrived. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Rebecca cotter – 08 Mar 17 – Add public reply

Brilliant – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

lucy Bainbridge – 24 Feb 17 – Add public reply

Poor print quality & appears they have staff who do not know what they are doing. I was asked by Ezeeplan if I wanted to resize my document as it wasn't sent in A4 and I had indicated that I wanted A4. I now know this is because I was increasing the dpi from 300 - 600, something I questioned with my contact at Ezeeplan several times because I didn't know what I was doing. I made this quite clear. I assumed this would be something a service like this would be very well educated in. Several emails back and forth, including me sending documents a second time and even saying in an email: "No, sorry, the file should be A4. I will send the file by email again tonight as it needs to be scaled correctly." Ezeeplan then scaled the document for me but didn't do it it in proportion. Which caused squares came out as rectangles, I am not really sure how this could be missed or how it would pass as acceptable. Additionally, the more expensive '24 hours needed to cure acetate' was definitely not set to cure for 24 hours. I think it is a marketing ploy because I received it the next day. I have had better results using my home ink jet printer. – How would you describe our service?

3/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
1/10 – How would you rate the quality of the prints?

Alex – 20 Feb 17 – Add public reply

Brilliant!! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Emma – 20 Feb 17 – Add public reply

Very quick – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Hayley – 20 Feb 17 – Add public reply

Excellent - 11 out of 10 – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Angela De Souza – 16 Feb 17 – Add public reply

Really simple and clear process. Print arrived quickly. Fairly priced. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Annabel Duggleby – 07 Feb 17 – Add public reply

Really helpful, confirmed my requirements to ensure that I received exactly what I needed and extremely prompt. Couldn't fault the service and will use again when needed. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Kieren – 06 Feb 17 – Add public reply

Excellent! First class from initial contact to speedy receipt of printed posters. The whole transaction was accomplished in less than three days - including delivery by post. Would thoroughly recommend and certainly use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keith Booker – 30 Jan 17 – Add public reply

Super quick delivery and printing, got my poster the day after placing my order. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Abi – 28 Jan 17 – Add public reply

Excellent service. The best plan printing company I have found. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

M Casbon – 25 Jan 17 – Add public reply

Easy, responsive and quick to deal with - first time I used the service. Seems good value, will use again. I haven't actually seen the prints yet (sent direct to consultant) hence not sure what mark to give the quality of prints. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Francis F – 24 Jan 17 – Add public reply

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Graham Ladds – 24 Jan 17 – Add public reply

Great service, very good quality print - team is great at flagging any issue and providing you with a solution – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

F le F – 24 Jan 17 – Add public reply

Excellent – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

John – 20 Jan 17 – Add public reply

Excellent value for money and customer service. Will use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

MF – 12 Jan 17 – Add public reply

Was extremely happy with the quality of the print as it was for my final year portfolio at University. The postage was fast and the people that i spoke to about my order were very helpful – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Jess Hartley – 09 Jan 17 – Add public reply

Excellent service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tom Ord – 09 Jan 17 – Add public reply

I found ordering very easy. I am not used to this type of service as I normally rely on architect, which becomes expensive. It was a simple process and very quick overnight delivery. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tessa McDougall – 06 Jan 17 – Add public reply

Fantastic, quick, efficient, reasonable prices. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alastair Myers – 11 Dec 16 – Add public reply

Fast and reliable. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Wieslaw – 10 Dec 16 – Add public reply

Very professional – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

martyn cox – 09 Dec 16 – Add public reply

100% customer friendly Quick service – How would you describe our service?

10/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Emily – 30 Nov 16 – Add public reply

In depth efficiency and precision. Excellent service and delivery I was unable to find any other place to provide what I wanted and eezeplan made it possible! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Laura hancock – 30 Nov 16 – Add public reply

Very flexible and amazing service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Christopher Haslund – 18 Nov 16 – Add public reply

Excellent – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Erik Brann – 17 Nov 16 – Add public reply

Anyone that's a regular user of the print industry knows that it's not just the quality of the final product, it's also how good a company is at rectifying the print runs that don't quite turn out like you had hoped. I'm happy to report Ezeeplan excel on both fronts. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keaton Newman – 15 Nov 16 – Add public reply

High quality prints, great value for money and super quick turn around and delivery. – How would you describe our service?

7/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Simon Davenport – 14 Nov 16 – Add public reply

Very efficient. Will use service again. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Joe – 04 Nov 16 – Add public reply

Brilliant. Geoff went out of his way to answer all my questions and provide all the help I needed. Love the acetate print photos to use on my wedding day! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Gemma – 29 Oct 16 – Add public reply

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