Ezeeplan reviews and feedback - independently hosted by CustomerSure

The prints are amazing, exactly what I imagined and wanted. Would be better to have a mechanism online to order, but overall I was happy with the personalised 1-1 service. – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Adam – 29/09/2016 – Add public reply

Easy, fast, reliable – How would you describe our service?

10/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Katherine Plumb – 21 Sep 16 – Add public reply

Pleasant experience, site easily navigated, simple payment system, arrived at destination quite quickly. Some problems submitting drawings - this may have been partly my fault. – How would you describe our service?

10/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

GR – 21 Sep 16 – Add public reply

Very prompt responses to emails, very happy with the service – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alicia – 14 Sep 16 – Add public reply

Postage was a bit expensive. But unable to get acetate printed anywhere local. It was a necessary evil :) very happy with the service. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

NG – 08 Sep 16 – Add public reply

Great – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Mike ackers – 02 Sep 16 – Add public reply

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Michael Papworth – 02 Sep 16 – Add public reply

Convenient, high quality and good value. – How would you describe our service?

9/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Ed Hutchinson – 02 Sep 16 – Add public reply

Good old fashioned service. I was impressed and reassured when I got an email confirming that my poster has been posted. It arrived in good time, but I was a little disappointed with the quality. A couple of centimetres from the edge of the poster there was a white line scuffed into the black background, which may have happened during packing. I was able to repair this so it was OK for the event. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Alison Haysman – 30 Aug 16 – Add public reply

Good – How would you describe our service?

8/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Clive Mace – 26 Aug 16 – Add public reply

very easy, simple and speedy – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Charlotte Farmer – 23 Aug 16 – Add public reply

Great service, very professional! – How would you describe our service?

6/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Ollie – 12 Aug 16 – Add public reply

Easy ordering via web site. Clear pricing. Excellent communications and very responsive. Emails replied to fast. Delivery fast. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

MetalPix – 05 Aug 16 – Add public reply

Excellent. Great service and price. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Chris Ridsdale – 01 Aug 16 – Add public reply

Fast, efficient, great value – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Cass – 29 Jul 16 – Add public reply

I bought sheets of AO paper from the roll rather than printing, whilst this is not you usual customer request my enquiry was met with nothing but a positive and helpful approach to a not so usual customer request. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?

karl Tee. – 29 Jul 16 – Add public reply

excelant service & speedy – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

martin Jones – 29 Jul 16 – Add public reply

Answered my questions quickly before I ordered, advise was 100%, excellent service and great value for money. Would recommend and definitely would use the service again:) – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Kelly B – 23 Jul 16 – Add public reply

Very good. The only issue was the prints were folded whilst the ink was drying and they were smudges. Small but important detail – How would you describe our service?

7/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Matt – 18 Jul 16 – Add public reply

7/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

J N Cork – 18 Jul 16 – Add public reply

Excellent. Emails replied to very quickly, and queries answered clearly – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Sophie from East Sussex – 14 Jul 16 – Add public reply

First time I've had an acetate printed for me and everything was just about perfect - easy ordering system, great communication, very speedy service and, best of all a really beautiful acetate print – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Sally H – 13 Jul 16 – Add public reply

Brilliant! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alexi Simmons – 13 Jul 16 – Add public reply

Very good except I am not sure why you need to delay making payment until after it is ordered – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

gary – 12 Jul 16 – Add public reply

flexible and good quality – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Paul Windle – 08 Jul 16 – Add public reply

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Caitlin – 07 Jul 16 – Add public reply

Quick and pleasant replying to email enquiries ! – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Mary Law – 20 Jun 16 – Add public reply

Faultless and Very quick – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

J craggs – 20 Jun 16 – Add public reply

Excellent – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Andy Jeram – 19 Jun 16 – Add public reply

I cannot find any issues - service was excellent – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keith – 17 Jun 16 – Add public reply

Prompt, efficient and as advertised (on website). – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Colin Netting/Albion Art – 17 Jun 16 – Add public reply

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Peter – 13 Jun 16 – Add public reply

9/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Sarah Featherstone – 10 Jun 16 – Add public reply

One print on assotate came with a few noticable scratches on it. Other than that it was quick and easy. Payment method is unusual but works. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Emma hayden – 10 Jun 16 – Add public reply

Extremely fast service, Geoff was very helpful explaining the sizing options and how if I had chosen my original size the plotted plan scale would have been lost! Extremely professional service and I will be back soon! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Nick Smith – 09 Jun 16 – Add public reply

Good service pleasure to use. – How would you describe our service?

9/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Andrew Carnie – 09 Jun 16 – Add public reply

Ordered my prints on Wednesday evening and received them on Saturday morning, prints are amazing quality. Would definitely recommend them to others. – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Ceri A – 06 Jun 16 – Add public reply

As good as i could hope for this print as it was a low quality...the only one I could find for his project. Looking forward to using you for my next project in November, with excellent quality High res images. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Karen Crosby – 06 Jun 16 – Add public reply

Great service, very fast. ordered on Friday, received on Monday. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Bill Brennan – 06 Jun 16 – Add public reply

Great customer service and the prints were a very high standard, I was very impressed and will certainly be using the service again – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Samuel Elliott – 06 Jun 16 – Add public reply

Excellent customer service and built up a quick rapport with Ezeeplan. Will be sure to use the service again in the future. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Steven J Rowlands – 01 Jun 16 – Add public reply

Such a fast service and very helpful steps included to getting your prints delivered on time ! – How would you describe our service?

7/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Lucy – 28 May 16 – Add public reply

Fantastic service, checked with me as to what I needed and made helpful suggestions. Fabulous turnaround. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Annette – 28 May 16 – Add public reply

I was shocked to hear the price for such beautiful crisp print. Acetate might me my new preference for showing photographs, especially of those objects that are supposed to illuminate, the blue tint to the acetate feels great, especially matches my film making scene captures. – How would you describe our service?

10/10 – How easy was it to use our service?
7/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Dorota – 26 May 16 – Add public reply

Brilliant – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Chris – 21 May 16 – Add public reply

Excellent customer service, the whole process was smooth from the start. I said what I needed printing, and to what specifications, and within minutes a response was ready for me. Everything from the first email to the receiving of the final prints was done efficiently and professionally. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Samuel Chua – 21 May 16 – Add public reply

Excellent, quick and helpful trouble shooting and issues. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Amy – 20 May 16 – Add public reply

Quick response and delivery - great service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Felicity – 19 May 16 – Add public reply

All good but I couldn't upload AI files, had to change to pdf. – How would you describe our service?

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