Ezeeplan reviews and feedback - independently hosted by CustomerSure

Really good service I emailed about a print and got an email back within minutes really fast service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Bradley Scrimshaw – 08 Jun 17

Very fast and great communication – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Stephen – 05 Jun 17

Very efficient and hassle free. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Patrick – 31 May 17

I ordered 2 A1 Acetate prints last Wednesday (24/5) which were needed for a deadline Tuesday (30/5) morning. I paid immediately and was told that the prints would be dispatched the next day and I 'should have them' by the weekend, however now they have still not been delivered! I have spent a considerable amount of my time emailing and calling Ezeeplan to try and find out what's going on with the delivery, but with no success. I'd really like to organise a full refund if you can help me with this, as even if the prints eventually arrive they are now of no use to me! – How would you describe our service?

5/10 – How easy was it to use our service?
2/10 – How would you rate our speed of service?
0/10 – How would you rate the quality of the prints?

Ed Sear – 31 May 17

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Phil – 31 May 17

Best service I have ever seen for prints. AND excellent value. Will use again. Amazing – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Chris – 19 May 17

Attention to detail and great care for the art pieces I've ordered so far. Excellent customer service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Virginia – 19 May 17

Very efficient and friendly! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Sophie Richards – 18 May 17

Ezeeplan we're very responsive throughout our transactison and were quick to contact me when they discovered that I could have had a potential issue with the project I was getting prints for. We soon got this resolved and my prints arrived the morning after ordering them even with the delay of sorting out my problem and making another print. I would highly recommend Ezeeplan to anyone looking to get high quality prints done and will definitely be doing business again in the future – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Josh OCarroll – 17 May 17

Fantastic, really quick and brilliant quality prints! Good customer service too. Integration of PayPal was quick and easy too. – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Oliver – 15 May 17

So happy with the service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Caitlin Mills – 09 May 17

Very helpful indeed – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alan – 09 May 17

Exceptional service, quality, and delivery. I have used them three times and have had about 20 AO copies made. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

A b – 09 May 17

Amazing. Super fast. Brilliant service and incredible prints. Exactly what I wanted! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Jamie – 03 May 17

Very good service great price great quality and fast delivery ! Very impressed – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Lauren Skennerton – 03 May 17

Fabulous customer care with a personal touch - Art work is in very good hands with this business! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

J C-C – 03 May 17

Excellent service, easy to order and very prompt delivery – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Mark – 26 Apr 17

Instructions followed through exactly as requested, high quality prints, friendly customer service, fair prices, unique and personalised services, would highly reccomend – How would you describe our service?

8/10 – How easy was it to use our service?
7/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Eleanor – 26 Apr 17

Incredibly quick and on-point; I was pleased that my quite specific/complex order came through exactly as requested. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Robin – 18 Apr 17

Above average with satisfactory results – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
7/10 – How would you rate the quality of the prints?

Avi @gcooler – 11 Apr 17

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alex Roberts – 05 Apr 17

Excellent, keep up the good work – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

alan kemp – 29 Mar 17

Super quick service. Good quality prints. One of the few companies I found to do what I wanted at a reasonable price. – How would you describe our service?

6/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Katie – 27 Mar 17

Fast and convenient – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Francesca – 22 Mar 17

A professional and speedy service offering great quality prints at a very competitive price. – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Russell Squires – 22 Mar 17

Ezeeplan is quick and easy to use, decent value as well, often when I order my A3 acetates they arrive the next day, super service. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

angela tubb – 18 Mar 17

Very attentive, overall, but I didn't get a new A1 version of my first order to use? From my correspondence with Geoff, I was under the impression, he had reprinted the first order, so I assumed i would be getting that along with my second which was a bigger size of A0 – How would you describe our service?

5/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Michael Clifton – 17 Mar 17

Super, very responsive, helpful and informative. – How would you describe our service?

7/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
9/10 – How would you rate the quality of the prints?

Nathan E – 14 Mar 17

The postage was really speedy and the quality was great when the prints arrived. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Rebecca cotter – 08 Mar 17

Brilliant – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

lucy Bainbridge – 24 Feb 17

Poor print quality & appears they have staff who do not know what they are doing. I was asked by Ezeeplan if I wanted to resize my document as it wasn't sent in A4 and I had indicated that I wanted A4. I now know this is because I was increasing the dpi from 300 - 600, something I questioned with my contact at Ezeeplan several times because I didn't know what I was doing. I made this quite clear. I assumed this would be something a service like this would be very well educated in. Several emails back and forth, including me sending documents a second time and even saying in an email: "No, sorry, the file should be A4. I will send the file by email again tonight as it needs to be scaled correctly." Ezeeplan then scaled the document for me but didn't do it it in proportion. Which caused squares came out as rectangles, I am not really sure how this could be missed or how it would pass as acceptable. Additionally, the more expensive '24 hours needed to cure acetate' was definitely not set to cure for 24 hours. I think it is a marketing ploy because I received it the next day. I have had better results using my home ink jet printer. – How would you describe our service?

3/10 – How easy was it to use our service?
8/10 – How would you rate our speed of service?
1/10 – How would you rate the quality of the prints?

Alex – 20 Feb 17

Brilliant!! – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Emma – 20 Feb 17

Very quick – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Hayley – 20 Feb 17

Excellent - 11 out of 10 – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Angela De Souza – 16 Feb 17

Really simple and clear process. Print arrived quickly. Fairly priced. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Annabel Duggleby – 07 Feb 17

Really helpful, confirmed my requirements to ensure that I received exactly what I needed and extremely prompt. Couldn't fault the service and will use again when needed. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Kieren – 06 Feb 17

Excellent! First class from initial contact to speedy receipt of printed posters. The whole transaction was accomplished in less than three days - including delivery by post. Would thoroughly recommend and certainly use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Keith Booker – 30 Jan 17

Super quick delivery and printing, got my poster the day after placing my order. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Abi – 28 Jan 17

Excellent service. The best plan printing company I have found. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

M Casbon – 25 Jan 17

Easy, responsive and quick to deal with - first time I used the service. Seems good value, will use again. I haven't actually seen the prints yet (sent direct to consultant) hence not sure what mark to give the quality of prints. – How would you describe our service?

8/10 – How easy was it to use our service?
9/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

Francis F – 24 Jan 17

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Graham Ladds – 24 Jan 17

Great service, very good quality print - team is great at flagging any issue and providing you with a solution – How would you describe our service?

8/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

F le F – 24 Jan 17

Excellent – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

John – 20 Jan 17

Excellent value for money and customer service. Will use again. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

MF – 12 Jan 17

Was extremely happy with the quality of the print as it was for my final year portfolio at University. The postage was fast and the people that i spoke to about my order were very helpful – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Jess Hartley – 09 Jan 17

Excellent service – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tom Ord – 09 Jan 17

I found ordering very easy. I am not used to this type of service as I normally rely on architect, which becomes expensive. It was a simple process and very quick overnight delivery. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Tessa McDougall – 06 Jan 17

Fantastic, quick, efficient, reasonable prices. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Alastair Myers – 11 Dec 16

Fast and reliable. – How would you describe our service?

10/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
10/10 – How would you rate the quality of the prints?

Wieslaw – 10 Dec 16

Very professional – How would you describe our service?

9/10 – How easy was it to use our service?
10/10 – How would you rate our speed of service?
8/10 – How would you rate the quality of the prints?

martyn cox – 09 Dec 16

Ezeeplan Reviews

Based on 1430 reviews and 1423 ratings our customers rate us 9.7/10.

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